When you (user) visit our Site, whether as a recurring visitor or someone accessing for the first time, we collect data from your browsing, as described below:
i) Navigation history on the website (number of visits, date / time of visits, pages visited);
ii) Demographic and profile data, such as age, sex and consumption profile of visitors (data that do not allow the identification of the holder);
iii) Cookies, in order to keep a record of the pages visited and the user’s registration information on the website (if any);
iv) Information about the access device, such as browser type and operating system;
v) Internet protocol (IP) address;
vi) History of interactions with e-mails, such as opening information, opening hours and clicks on links in the e-mail.
The personal data and information we collect will depend on how you (the user) use our Site. Thus, if you use the Billy Argel website without registering, logging in or purchasing any of our services (sources), we will collect the following data:
Internet Protocol (“IP”) address, which is a number automatically assigned to the computer you are using by your ISP, being identified and recorded automatically in the log files of our server, whenever the user accesses our website, together with the time of the visit.
We use IP addresses to calculate usage levels, diagnose server problems, administer our websites and improve the user experience. We can check your general location using your IP address. Your IP address and date / time of visiting our Site will be stored in a cookie, as explained below, in the “Cookies” section. We process this data to ensure a positive experience for you.
When you (user) use our site by entering a login and password, you register on our site to purchase the Billy Argel fonts sold. In this case, in addition to the data described above (IP), we collect your full name, username, password, e-mail address.
If you (the user) purchase our products by credit card, we do not collect or store any information about your credit card or financial transactions. In fact, the data reported is transmitted to a partner payment processor (third party), which will process your payment and store your data for the transaction.
We may link the information you have provided to us with other information about you, such as linking your name to your geographic location or your browsing or purchase history, and we may also link personal information to information we receive about you from third parties. If we link your personal information to any other information collected or received from you or third parties, we will treat that linked information as personal information. We may ask you to enter a credit card number when making a purchase; however, all credit card numbers entered on our website (www.billyargel.com) are processed and / or stored by a facilitator or payment processor, and not by us.
How do we use the information we collect?
We may use the information we collect about you for a variety of purposes, such as:
i) Complete the transactions you have requested or fulfill the orders you have placed, including orders you may have placed through us, with third party foundries;
ii) Respond or follow up on your comments, analyses, questions, including product questions and other requests;
iii) Deliver targeted advertising, videos, communications, product and content solutions, ensure compliance with the terms of any contract you have entered into with us;
iv) Prevent fraud related to some of our products and services;
v) Conduct research and analyses related to our business or website;
vi) Improve our Site and adapt it to your use or preferences;
vii) Communicate with you about products and prices or other matters for which you have signed up or joined or for which you have requested information;
viii) Implement social networking features that you have enabled;
ix) Communicate with you about your account or use of our Site, including customer service;
xi) Send you promotional messages by email or text format that we consider of interest to you, if you have chosen to receive such messages or not, as well as important messages about the use of our website, products and / or services.
We do not sell, make available or rent your personal information to third parties for uses that are not essential to our business.
We rely on third party service providers to perform a variety of services on our behalf and we may disclose your personal information to those service providers, such as, but not limited to, answering services, business intelligence providers, ad serving companies , customer service providers, delivery services, e-commerce suppliers, credit card or payment processors, and research and analysis providers. We do not authorize these third parties to use your personal information for purposes other than those provided, and we do not authorize those third parties to disclose such information to unauthorized third parties.
By using our website, you agree that we may share your personal information with third parties. However, we will require these third parties to maintain the confidentiality of your personal information, comply with applicable laws regarding the sharing of personal information, and we will not authorize these third parties to use the personal information we provide for their direct marketing purposes, unless we explicitly gave you the option to accept or cancel such disclosure. However, if you do not want your personal information to be shared with third parties, you can ask us, at any time, to suspend and / or not share it with third parties, by forwarding your request to [email protected].
Below, you will find a list of the third parties with whom we work and what personal data we share with each partner, as well as their purpose, as follows:
Personal partner identification and purpose of transfer
i) GoogleAnalytics; Internal Analysis;
ii) Payment portal and processing partners called PayPal, email address, for user payment processing, credit card number, credit card code, credit card expiration, billing name, billing address of the customer.
You can change, cancel or delete your data
We will keep your personal data and other data collected by the website for a period not exceeding 12 (twelve) months, unless a longer retention period is required by law. After a period of 12 (twelve) months, user data will be automatically deleted from the site, to ensure the security of your data. If you wish to update and / or change the personal information provided, you can access your account on the website to view and make changes to your personal information.
If you wish to cancel and / or delete your account data and the personal data provided, before the 12 (twelve) month period, you can contact us, by email ([email protected]), requesting the cancellation and / or deletion of your data. However, we may not be able to delete some personal data because we are required to keep it for security reasons in order to remain in compliance with the laws of certain jurisdictions. We will inform you when your data is deleted.
Cancellation of Communications
If you no longer wish to receive communications from us, you can opt out of receiving communications from us by clicking on the “unsubscribe” link at the bottom of all electronic communications sent by us. If you have any difficulties in unsubscribing from our communications, please contact us via email ([email protected]), and we will arrange for the cancellation.
How do we keep your information secure?
We use commercially reasonable organizational, technical and administrative means designed to protect the information collected, provided, stored and / or transmitted, including your personal information from loss, misuse and unauthorized access or disclosure. However, no Internet method or electronic transmission or electronic storage is 100% (one hundred percent) safe or error-free, therefore, we cannot guarantee absolute security.
By using our website or providing your personal information, you expressly agree that we can communicate with you electronically regarding security, privacy and administrative issues related to your use of the website. If we become aware of a breach of the security system, we may attempt to contact you by notifying you electronically (email) and / or posting a notice on the Site for you.
We do not knowingly collect, maintain or use personal information from children and adolescents under the age of 16. Minors under 16 must not use our website and must not provide us with personal information. If you know that your child or a child under the age of 16 (sixteen), for whom you are responsible, has provided us with your personal information without your consent, you can alert us at the following email address ([email protected]). If we learn that we collected personal information from a child under the age of 16, we will take immediate steps to delete that information and terminate that child’s account.
As our website can be accessed from anywhere in the world, your personal information can be stored and / or processed in any country where we have facilities or in which we contract service providers, including the United States of America, Europe, Brazil and other jurisdictions. By using our Site, you consent to the transfer of information to countries outside of your country of residence, including other jurisdictions that may have different data protection rules than those in your country.
Cookies are small text files stored in your browser that allow our website to recognize you. Cookies can be used to collect, store and share bits of information about your activities on websites, including our Site. Cookies are used to activate certain functions and store your preferences (such as language or currency) and to analyze user behavior in order to improve the user experience on our Site.
Our website uses “session cookies” and “persistent cookies”. A session cookie is used to identify a specific visit to our Site. These cookies expire after a short period of time or when you close your browser after using our Site. We use these cookies to identify you during a single browsing session, such as when you log in to our Site. A persistent cookie will remain on your devices for the period of time specified in the cookie. We use these cookies when we need to identify you for a long period of time.
We cannot offer our site experience without storing cookies at this time. Therefore, by using our website, you expressly agree that we store a cookie. However, if you don’t like the idea of cookies or certain types of cookies, you can change your browser settings to delete cookies that have already been set and not to accept new cookies. To learn more about how to do this, visit your browser’s help pages.
Please note, however, that if you delete cookies or do not accept them, you may not be able to use all features of our Site, such as your preferences and some of our pages may not be displayed correctly.
Data Protection Manager
We have appointed a Data Protection Manager responsible for the Billy Argel Site’s data protection policy. If you (the user) have any questions about this policy, or wish to make any requests regarding the data and information we collect from you, you can contact our Data Protection Manager by email ([email protected]). This is also the email through which you can make requests for information and delete your data.